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Thursday, June 20, 2013
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Infosystems Additional Services
 


 
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IT Support
 

Infosystems Provide IT support to Leicester, Northampton, Derby, Nottingham, the whole of the East Midlands and nationwide.

To request an IT Support quote - click here

Infosystems is now one of East Midlands’ leading independent IT resellers, working with clients all over the UK and the rest of the world. Our success is based on providing cost effective solutions using high quality products and experienced, knowledgeable staff.

  • Fixed response equipment maintenance
  • Unlimited telephone support
  • Remote server management and fault diagnosis
  • Technical consultation and systems development
  • Routine visits to carry out preventative maintenance
  • Routine, scheduled visits for non-mission critical housekeeping procedures
  • Inventory Control to help track equipment on site
  • Offsite backup storage
  • Sickness or vacation cover for your IT staff
     

Click here to find out more about our IT Support Services

 
The Infosystems Difference
 

What sets Infosystems apart from our competitors?

We offer a complete service, not just an individual part.
We all know how difficult it can be trying to coordinate companies to do each part of a job, which is why at Infosystems, we do it all for you. If you need a new telephone system for example we will do everything from design, to laying cables, to training and support.
 

We fully understand the products and services we provide.
You want a product that does exactly what you need, when you need it to. We only sell products that we know and use ourselves, so we’re fully aware of their capabilities. We won’t install the most advanced state of the art technology just for the sake of it. We’ll provide you with a system that meets your needs, and provides the most economical solution for your business.

We will create a bespoke system just for you.
Every business is different, so we create individual solutions for each of our clients. From SME to multi-national corporation, we pride ourselves on listening to our clients. By looking at your business as a whole we ensure that we come up with the right system to meet your precise needs.

We provide support, training, and proactive systems monitoring.
We won’t leave you hanging once your system is in place.  We provide a variety of services to ensure it runs smoothly and meets performance targets. Proactive monitoring minimises systems downtime; training programmes ensure users can interact with new equipment; statistics enable accurate analysis and forecasting. We also provide a comprehensive range of support services – everything from engineering support to help lines for website user problems.

With remote management we can fix a problem before it impacts on your business.
Some problems have symptoms that build up before they cause any noticeable system failure, and you need the problem to be rectified before it gets that far.  We can monitor your system from our offices without any need for on-site kit or a permanent connection, providing proactive support to check symptoms and ‘fix’ problems almost before they occur.

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